Soft tickets, as he states, are free admission, once you get into the state fair or festival. The band or singer is the draw to get bodies to the fair, and, hopefully, butts in seats. The singer/band/performer, whatever, gets a nice check and just shows up and puts on the show. He calls these “easy” since the promotion is basically for the festival (state fair , balloon fest, biker rally, or whatever). “You show up. You eat ice cream. You go to a show”
Hard tickets are ones where the promoter pays the artist, then charges admission, hoping to get back what was paid for the performer(s) plus a bit of profit. These are tougher for everyone because the artist, if he, (she, they) wants to get other gigs, or get asked back again, needs to get butts in seats by promotion and getting out there and doing the hard sell. And then putting on a top notch show.
I know a lot of you on this board know most of this, but it was interesting to hear Dennis talk about it because I think there is way more pressure to put on the best show you can at a hard ticket show. And he does a lot of these. Though he did not say it, I got the impression that at a soft ticket show, the performer can be more relaxed about everything.
Both Current Styx and Dennis are way too professional not to do their best every time out, but I have a feeling that it is just easier on a performer knowing the folks got in to their gig free and did not pay the big money, therefore, expecting all their money’s worth and more, and complaining if it did not meet their expectations. What’s to complain if the show is free?
One other thing about money. OK, two. To cancel and reschedule a show costs a ton of money. (Thousands and thousands, according to Dennis). Thus, staying healthy is essential. (I guess this falls into the “duh” category). But, again, the pressure on the performer is enormous. Just meeting fans. Or walking around at Festa. Big risks for someone like Dennis when the whole show depends on his health and the health of his voice.
Second – the cost of the scoring for Dennis’ orchestra shows reflects an investment of $80,000 so far. Each song costs over $4,000 apiece to score for an orchestra. So it cost him a pretty penny initially to get these orchestra shows off the ground.
There were many interesting things he said in the interview and I am one who always loves to hear about the process as well as the product. Kinda makes one appreciate even more what these performers have at stake.
This may have been interesting only to me, but there you go.

Bugsy